Dorothy has finally gotten relieve from her cold sore 10 days later. With the learning curve for me, I take full responsibility for not knowing.
This week I have transferred mom over to one of the “in-house” doctors. The difference is they are on call 24/7 365 days a year. So, a tough lesson for me to learn- please don’t make the same mistake don’t ASSume that the service you have will be the right one.
Questions to ask:
- How often do you visit?
- What is the process for emergencies?
- Is there a backup for the doctor in case of an emergency? What is the policy for weekends, holidays, etc.
- Are there any over the counter medications that I need to get for you to approve?
- What am I missing here- ask them that question- I did this time and it helped with a few things.
- Another thing to do is “listen” see how they respond to your questions- see how quick they get the paperwork done- if you have to ask afew times- don’t go with them—if the back office doesn’t run smooth the rest of the operation is not going to run smooth either. I wish I’d have been smarter on this but, it’s true, you are never too old to learn (-:
- Remember at this point you are in charge- not your loved one- they are back to children, honestly! All they need is an advocate.
I called mom yesterday afternoon 1/8/21 and I was able to talk with her. The conversation was noting like I had experienced to date- it went like this:
Hello Mom, how are you feeling today?
I’m feeling quite well today Cheryl, are you home? I’m at work right now and I’m really busy.
Yes, mom I’m at home but I won’t be able to talk later, so I thought you’d have the time to talk now.
I can’t Cheryl, there is too much going on here at work and I will have to call you later, when I get home.
Ok mom, I love you
I love you too Cheryl, good bye!
The phone goes dead.
The good think is she is busy, she is happy and she is not worried about when she is going to get to come home.
Peace & Love,